Shirin is a veteran in the hospitality industry, and revered name renown for her passion for perfection and excellence in customer service and hotel operations. Shirin has successfully launched the Taj Bengal, and managed several flagship properties of Taj - Bengal, President and Taj Mahal Palace, Mumbai. She comes with strong expertise in designing and implementing large scale projects in a holistic manner – from the hard tangible physical elements to brand standards and service design, to organization design, staffing and competency development.