‘Are you trying to fool the customer?’ ‘You have rated yourself a five, and now you are trying to get me to put the pin so it gets submitted’ ‘No maam, that is how it is designed, the default is five, check when the next delivery comes’ pleaded the delivery man. Not one to be convinced, I selected a one star, put in my pin and submitted the rating. My…
Service excellence
I really dont care, Ms Customer!!!
‘You don’t really expect me to sit here, do you?’ said the petite French lady, to the airhostess, who looked puzzled, wondering what the fuss was all about. The fuss was about a completely worn out and lop sided, lumpy and definitely non-serviceable looking seat that the poor lady had the misfortune of getting in the flight we were on. Many of the seats in that entire row of seats,…
I HAVE invested in Health Insurance…………..
This blog is for all my young friends and family, for their health in all respects; for the older ones, to their continued health and joy. If it speaks to you, please share it. Every financial advisor worth his salt, every column on financial planning, everyone these days drum into you that apart from the health insurance your organization offers you, you need to ensure you take one in your…