A visit to the Tirupati, home of one of the richest gods, Balaji, is an experience that many million people consider one of the most important spiritual experiences of their life; not once, but many times in a lifetime; they plan in advance or start hunting around for someone to help ease the way in, they pray to the lord that he is kind enough to afford a reasonable…
measurement
Voice of the customer, looking green, or feeling green?
‘Are you trying to fool the customer?’ ‘You have rated yourself a five, and now you are trying to get me to put the pin so it gets submitted’ ‘No maam, that is how it is designed, the default is five, check when the next delivery comes’ pleaded the delivery man. Not one to be convinced, I selected a one star, put in my pin and submitted the rating. My…